TABLE OF CONTENTS

1 PLANS & PROCEDURES

1.1 covid pandemic plan

1.2 covid task force team

1.3 local authority liaison

1.4 department operational procedures and lsop’s

1.5 cleaning & disinfection plan

1.6 shared building facility plan co-ordination

2 PREVENTATIVE ACTIONS

2.1 general preventative actions

2.2 social distancing protocols

2.3 cleaning & hygiene protocols

3 TRAINING & AWARENESS

3.1 common symptoms

3.2 person to person transmission

3.3 cleaning & hygiene

3.4 use of personal protective equipment

3.5 job safety analysis

3.6 containment & isolation

3.7 medical response

3.8 training records

4 CLEANING, HYGIENE & MEDICAL

4.1 cleaning methods

4.2 cleaning frequency

4.3 cleaning materials

4.4 personal protective equipment (ppe)

4.5 pandemic supplies

4.6 cleaning & hygiene records

4.7 hotel touch points

4.8 swab testing touch points

4.9 medical equipment & medical rooms

4.1 disposal methods

5 HOTEL OPERATIONS

5.1 front office reception

5.2 public areas & restrooms

5.3 concierge & luggage

5.4 guest transport & parking

5.5 restaurants, bars, meeting rooms & room service

5.6 kitchen

5.7 housekeeping

5.8 laundry

5.9 engineering

5.1 leisure and recreation facilities

5.11 employee facilities

5.12 goods receiving and vendors

5.13 hotel office areas

6 SUSPECTED CASES, RESPONSE & CONTAINMENT

6.1 notifying health authorities & medical response protocol

6.2 accommodating suspected cases & isolation protocol

6.3 temperature testing & symptom screening protocol

6.4 contact tracing

6.5 evacuation of guest with suspected/confirmed case

7 COVID COMMUNICATIONS

7.1 guest communications

7.2 employee communications

7.3 vendor communications

7.4 local authority communications